Commercial ML APIs offered by providers such as Google, Amazon and Microsoft have dramatically simplified ML adoption in many applications.

Commercial ML APIs offered by providers such as Google, Amazon and Microsoft have dramatically simplified ML adoption in many applications. Numerous companies and academics pay to use ML APIs for tasks such as object detection, OCR and sentiment analysis. Different ML APIs tackling the same task can have very heterogeneous performance. Moreover, the ML models underlying the APIs also evolve over time. As ML APIs rapidly become a valuable marketplace and a widespread way to consume machine learning, it is critical to systematically study and compare different APIs with each other and to characterize how APIs change over time. However, this topic is currently underexplored due to the lack of data. In this paper, we present HAPI (History of APIs), a longitudinal dataset of 1,761,417 instances of commercial ML API applications (involving APIs from Amazon, Google, IBM, Microsoft and other providers) across diverse tasks including image tagging, speech recognition and text mining from 2020 to 2022. Each instance consists of a query input for an API (e.g., an image or text) along with the API's output prediction/annotation and confidence scores. HAPI is the first large-scale dataset of ML API usages and is a unique resource for studying ML-as-a-service (MLaaS). As examples of the types of analyses that HAPI enables, we show that ML APIs' performance change substantially over time--several APIs' accuracies dropped on specific benchmark datasets. Even when the API's aggregate performance stays steady, its error modes can shift across different subtypes of data between 2020 and 2022. Such changes can substantially impact the entire analytics pipelines that use some ML API as a component. We further use HAPI to study commercial APIs' performance disparities across demographic subgroups over time. HAPI can stimulate more research in the growing field of MLaaS.

Machine learning (ML) prediction APIs are increasingly widely used. An ML API can change over time due to model updates or retraining. This presents a key challenge in the usage of the API because it is often not clear to the user if and how the ML model has changed. Model shifts can affect downstream application performance and also create oversight issues (e.g. if consistency is desired). In this paper, we initiate a systematic investigation of ML API shifts. We first quantify the performance shifts from 2020 to 2021 of popular ML APIs from Google, Microsoft, Amazon, and others on a variety of datasets. We identified significant model shifts in 12 out of 36 cases we investigated. Interestingly, we found several datasets where the API's predictions became significantly worse over time. This motivated us to formulate the API shift assessment problem at a more fine-grained level as estimating how the API model's confusion matrix changes over time when the data distribution is constant. Monitoring confusion matrix shifts using standard random sampling can require a large number of samples, which is expensive as each API call costs a fee. We propose a principled adaptive sampling algorithm, MASA, to efficiently estimate confusion matrix shifts. MASA can accurately estimate the confusion matrix shifts in commercial ML APIs using up to 90% fewer samples compared to random sampling. This work establishes ML API shifts as an important problem to study and provides a cost-effective approach to monitor such shifts.